Return & Exchange Policy
30-Day Return Window
Returns or exchanges accepted within 30 days of delivery.
Conditions
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Items must be unused, unassembled, and in original packaging.
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Inflatable mattresses must be deflated and folded as originally packed.
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Canopy tents must not be staked or set up outdoors.
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Camping lamps must be unused with all accessories included.
Defective or Wrong Items
Contact us within 48 hours with photos. We will replace or refund fully.
Non-Quality Returns
You pay return shipping. Original shipping fees are non-refundable. Refund is for product cost only.
Exchange Process
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Contact customer service with order number and reason.
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We provide return instructions.
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Ship back (keep tracking).
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After inspection, new item ships within 5–7 business days.
Refund Timing
5–10 business days after we receive the return.